Terms &
Conditions.

These Terms and Conditions govern your access to and use of the Bake My Cake website, online ordering facilities, digital services and other services made available through this website.

By accessing the website, placing an order, submitting information through our forms, or otherwise using our services, you acknowledge that you have read and understood these Terms and agree to be bound by them.

You agree to use this website only for lawful purposes and in a way that does not interfere with the operation, security or availability of the website or our services.

You must not attempt to gain unauthorized access to any part of the website, introduce malicious code, misuse our systems, or use our website for fraudulent or unlawful activity.

We make reasonable efforts to ensure that product descriptions, menus, prices and other information displayed on the website are accurate and current.

Products, menu items and services may be subject to availability. We may change, suspend or discontinue an item or service without prior notice where circumstances require us to do so.

Photographs and other visual material are provided for representation and may not always reflect the exact appearance, size, presentation or decoration of an item.

When you place an order through the website, you are responsible for providing complete and accurate information, including your name, contact details, delivery information and any other information required to fulfil the order.

Submission of an order does not by itself guarantee acceptance. An order may be declined, modified or cancelled where an item is unavailable, information is incomplete, payment cannot be verified, or circumstances prevent us from fulfilling the order.

For customised cakes, celebration products, bulk orders or other specially prepared items, additional terms may apply and will be communicated at the time of ordering.

Prices displayed on the website are subject to change. The price applicable to an order will generally be the price displayed at the time the order is placed, subject to any clearly stated applicable charges, taxes or delivery fees.

Where online payment is available, payment must be completed through the payment methods presented during checkout. We do not intentionally store complete payment-card credentials on our website.

Delivery availability depends on location, operating hours, weather, traffic, product requirements and other practical circumstances.

You are responsible for providing a valid delivery address and keeping your contact details available so that our team or delivery partner can reach you when necessary.

Estimated delivery times are provided in good faith and may vary. Delays may occur due to factors beyond our reasonable control.

Certain products may be prepared specifically according to a customer's requested design, flavour, message, quantity or other specifications.

Customers are responsible for checking the details of a customised order before confirming it. Once preparation has begun, changes or cancellations may not always be possible.

Cancellation and refund requests are handled according to our Refund & Cancellation Policy.

Because many bakery products are prepared specifically for an order, cancellation and refund eligibility may depend on the product, preparation status and circumstances of the request.

Unless otherwise stated, the content published on this website, including text, photographs, graphics, logos, branding, layouts, videos and other materials, belongs to or is used by Bake My Cake with appropriate rights.

You may not reproduce, distribute, modify, republish, commercially exploit or otherwise use our website content without prior written permission, except where permitted by applicable law.

Our website may contain links to third-party websites, payment providers, map services, social platforms or other external services.

These services operate independently and may have their own terms, privacy policies and practices. We are not responsible for the content, availability or policies of third-party services.

We aim to keep the website available and functioning reliably, but uninterrupted availability cannot be guaranteed.

The website may occasionally be unavailable because of maintenance, updates, technical issues, network failures, security measures or circumstances outside our reasonable control.

To the extent permitted by applicable law, Bake My Cake will not be responsible for indirect, incidental or consequential losses arising from the use of the website or services.

Nothing in these Terms is intended to exclude or limit any liability or consumer right that cannot lawfully be excluded or limited.

We may update these Terms and Conditions from time to time to reflect changes to our services, website, business practices or applicable requirements.

The updated version will be published on this page with a revised date. Your continued use of the website after an update constitutes your use of the website under the revised Terms, subject to applicable law.

These Terms are intended to be governed by the laws applicable in India, subject to applicable consumer rights and other mandatory legal protections.

Any dispute arising in connection with the website or services will be handled in accordance with applicable law and the jurisdiction applicable to the matter.

For questions regarding these Terms, orders, website use or any other service-related matter, please contact Bake My Cake using the contact details published on our website.