Privacy
Policy.

This Privacy Policy explains how Bake My Cake may collect, use, store and protect information when you visit our website, contact us, place an order, or otherwise use services made available through our website.

By using our website, you acknowledge that you have read this Privacy Policy. We may update this policy from time to time as our website, services or data practices change.

Depending on how you interact with us, we may receive information that you choose to provide, such as your name, telephone number, email address, delivery address, order details, booking information, enquiry details and other information submitted through our website.

We only ask for information that is reasonably relevant to the service or interaction for which it is collected.

When you place an order, we may collect information necessary to process and fulfil it, including customer contact information, delivery details, products ordered, quantities, order notes and transaction-related information.

Payment information may be processed through third-party payment providers where applicable. We do not intentionally request or store complete payment-card credentials on the website itself.

Information may be used to process and fulfil orders, respond to enquiries, provide customer support, communicate important information about orders or services, improve our website, maintain website security, prevent misuse, and operate our business.

Where permitted by applicable law, information may also be used to communicate relevant updates, offers or information about Bake My Cake. You may contact us regarding marketing communications where applicable.

When you visit the website, certain technical information may be collected automatically by your browser or the services that operate the website. This may include information such as device type, browser type, IP address, approximate location, referring pages, pages viewed and general interaction information.

This information may be used to understand website performance, improve usability, maintain security and diagnose technical issues.

Our website may use cookies or similar technologies to support essential functionality, remember preferences, improve performance and understand how the website is used.

Some third-party services used by the website may also place their own cookies or similar technologies. Availability and controls may depend on the browser or device you use.

We may use third-party providers to help operate our website and services. Depending on the service, these providers may assist with payment processing, hosting, analytics, communications, maps, delivery, security, customer support or other technical functions.

Where such providers process personal information on our behalf, their access should be limited to what is reasonably required to provide the relevant service.

We do not intend to sell your personal information as a standalone commercial product.

Information may be shared where reasonably necessary to provide a service, fulfil an order, process a transaction, protect the website or business, comply with a legal obligation, respond to a lawful request, or protect the rights, safety or security of customers, employees or others.

We retain information only for as long as reasonably necessary for the purpose for which it was collected, to provide services, maintain business records, resolve disputes, enforce agreements, or satisfy legal, regulatory or operational requirements.

Retention periods may therefore vary depending on the type of information and the reason it was collected.

We take reasonable technical and organisational measures intended to protect information against unauthorized access, misuse, alteration, disclosure or destruction.

However, no method of transmission or electronic storage can be guaranteed to be completely secure. You should also take reasonable steps to protect your accounts, devices and communications.

Depending on applicable law, you may have rights relating to your personal information, including rights to request access, correction, deletion, withdrawal of consent where applicable, or information about how your data is being handled.

Requests may be subject to verification and applicable legal requirements. We may also retain certain information where required or permitted by law.

Our website is intended for general use and is not specifically directed at children. We do not knowingly seek to collect personal information from children except where it is provided in an appropriate context by a parent, guardian or otherwise as permitted by applicable law.

Our website may contain links to third-party websites, social media platforms, maps, payment services or other external services.

Those services operate independently and may have their own privacy policies. We encourage you to review the privacy practices of any third-party service before providing information to it.

We may revise this Privacy Policy from time to time to reflect changes to our services, website, technology, business operations or applicable requirements.

When changes are made, the updated version will be published on this page with a revised effective or update date.

If you have a question about this Privacy Policy or wish to make a privacy-related request, please contact Bake My Cake using the contact details published on our website.